by Coach Cathy | Sep 29, 2012 | Teams, Work
Negative emotions at work that are not managed can often backfire. What can you do when a situation at work causes you to become very upset? How do you blow off steam without alienating your, boss, staff, coworkers, partners or customers? If you want to succeed in...
by Coach Cathy | Sep 23, 2012 | Teams, Work
Got employee conflict? If yes, you are not alone. As a manager or supervisor, it is important to create an open communication environment in your unit by encouraging employees to talk about work issues. Listening to employee concerns will foster an open environment....
by Coach Cathy | Sep 10, 2012 | Teams, Work
Why can’t we all just get along? Because we can’t. Conflict is as natural for people as it is for animals. The workplace is a relatively small, closed system. There are limited resources, promotions, recognition, raises, and resources. It’s easy to...
by Coach Cathy | Jul 22, 2012 | Teams, Work
Conflict in the workplace usually starts from an underlying cause. Conflict is rarely as simple as it seems on the surface. If you can get to the heart of the matter, you will be able to come up with conflict solutions. Problems at work are often caused or exacerbated...
by Coach Cathy | Jul 10, 2012 | General, Teams, Work
One of the tools that I have found that works well in conflict resolution are the “8 Step Conflict Worksheets”. It is important to go through one step at a time without skipping a step. Each step is built onto the next step. As you and your boss (or co-worker)...
by Coach Cathy | Mar 25, 2012 | Teams, Work
We all know that workplace trust in teams is a fundamental for their success. But what does trust really imply? Here Patrick Lencioni, best-selling author, consultant and expert on building winning teams, discusses the importance of workplace trust and the...
