by Coach Cathy | Sep 16, 2012 | General, Work
A personal or work boundary is a limit you set that says, “This is what’s okay, and this is what is not okay.” A boundary is something that you personally honor and respect. It has to start on the inside. If you don’t defend your own boundaries and people find...
by Coach Cathy | Aug 20, 2012 | Forgiveness, General, Relationships
A huge tip to living a happy life is to give people the benefit of the doubt. It’s important to remember that people are always doing the best they can, including you. We are all doing the best we can given whatever tools and resources we have, and the circumstances...
by Coach Cathy | Jul 29, 2012 | General
We often don’t separate our Conflict facts from the stories we tell ourselves. There are two types of stories you can tell yourself. One story enables you to justify to yourself why you have behaved poorly. The second type of story is the one you tell yourself about...
by Coach Cathy | Jul 10, 2012 | General, Teams, Work
One of the tools that I have found that works well in conflict resolution are the “8 Step Conflict Worksheets”. It is important to go through one step at a time without skipping a step. Each step is built onto the next step. As you and your boss (or co-worker)...
by Coach Cathy | Jul 5, 2012 | General, Relationships
Gary Chapman – Five Ways to Apologize Apologizing is not easy! Even if you are not the type of person to say “I’m sorry, there are other ways to apologize. Gary Chapman, author of “The five languages of apology” provides expert advise on arguing,...
by Coach Cathy | Jul 5, 2012 | General
Dr. George Thompson, founder of the Verbal Judo Institute says “The secret of good discipline is use language disinterestedly. You can’t discipline someone using anger. The moment you do you lose power and you hurt permanently”. I found this great...