by Coach Cathy | Jul 5, 2012 | General, Relationships
Gary Chapman – Five Ways to Apologize Apologizing is not easy! Even if you are not the type of person to say “I’m sorry, there are other ways to apologize. Gary Chapman, author of “The five languages of apology” provides expert advise on arguing,...
by Coach Cathy | Jul 5, 2012 | General
Dr. George Thompson, founder of the Verbal Judo Institute says “The secret of good discipline is use language disinterestedly. You can’t discipline someone using anger. The moment you do you lose power and you hurt permanently”. I found this great...
by Coach Cathy | Mar 25, 2012 | General, Relationships
More often than not, human beings forget about this very important tool called empathetic listening and prefer to “win” at the cost of their relationship. How often do you practice empathetic listening? The urge to win the argument is very familiar to many couples but...
by Coach Cathy | Mar 25, 2012 | Teams, Work
We all know that workplace trust in teams is a fundamental for their success. But what does trust really imply? Here Patrick Lencioni, best-selling author, consultant and expert on building winning teams, discusses the importance of workplace trust and the...
by Coach Cathy | Mar 24, 2012 | Teams, Work
One of the main causes of conflict is conflict are the different personalities at work. In this blog, I’ll explain the four major personality types and reveal where the natural areas of disagreement are and give you some practical quick tips to reduce the...