by Coach Cathy | Jul 13, 2012 | Health and Wellness
Dealing with a serious illness often cause conflict with family members. The news of a serious diagnosis very often draws family members to the patient’s bedside. Realizing that time may be limited, relatives will often go to great lengths to be with their loved...
by Coach Cathy | Jul 10, 2012 | General, Teams, Work
One of the tools that I have found that works well in conflict resolution are the “8 Step Conflict Worksheets”. It is important to go through one step at a time without skipping a step. Each step is built onto the next step. As you and your boss (or co-worker)...
by Coach Cathy | Jul 8, 2012 | Cost of Conflict, Work
The cost of turnover in the workplace is extraordinary. Ernst & Young reports that the cost of losing and replacing an employee may be as high as 150% of the departing employee’s annual salary. ( Workforce.com) The cost of turnover also includes the...
by Coach Cathy | Jul 7, 2012 | Uncategorized
Whenever I coach people to resolve their conflicts, I invariably tell them that there’s one thing they must do if they ever hope to arrive at a solution. Do this, I tell them and you will increase the likelihood that the conflict will be resolved. Fail to do...
by Coach Cathy | Jul 6, 2012 | Work
A Conflict in the workplace can be a normal part of doing business. In some cases, conflict that is managed properly can be beneficial when it supports an environment of healthy competition. However, conflict may also have a detrimental effect. As a business owner or...
